謝謝CK網友的留言，
雖然此篇在M&C有關毒咖啡的英文報導不盡然全部屬實，
我還是將其轉錄上來BLOG了。
Taiwan woman seeks damages over soapy Starbucks coffee
Health News Dec 11, 2008, 7:42 GMT
Taipei - A Taiwan woman on Thursday sought 3 million Taiwan dollars (90,000 US dollars) in damages from Taiwan's Starbucks Coffee Company after she was served a cup of coffee with detergent in it.
The customer, who identified herself only as Wawa, filed a complaint with the Consumer's Foundation and plans to sue the company if it refuses to pay the compensation.
Lin Hsiu-wen, a Starbucks Coffee Company executive, made a public apology to Wawa Thursday and sought to achieve an out-of-court settlement.
'We offer our apology to the consumer and promise it will not happen again,' she told reporters.
'Our company has punished the staff member who left the detergent in the coffee tank and has tightened safety procedures,' she said.
A Starbucks Coffee Company press officer told Deutshce Presse-Agentur dpa that the company was still 'communicating' with the consumer, hoping to reach a mutually-acceptable solution.
'Our staff members took her to hospital for a checkup, made sure she was feeling okay and paid her medical expenses,' she said.
The Consumer's Foundation urged Starbucks and the consumer to reach a satisfactory settlement, but warned that it if were in the United States, Starbucks could face a serious lawsuit because the incident involved consumers' health.
The incident happened about 7:30 am on October 22 when Wawa went to the Starbucks outlet at Taipei Railway Station to buy a cup of coffee.
After she had taken two sips, she felt like vomiting because the coffee smelled 'like rotten soup,' she wrote on the internet.
'The coffee looked like a layer of liquid and a layer of oil which had separated,' she wrote.
The coffee shop management found out that a staff member had put detergent into a stainless steel coffee tank the previous night to clean it, but forgot to wash the tank.
According to Wawa, the Starbucks outlet gave her coupons for three cups of coffee and told her that the detergent was for cleaning food containers and was harmless. But Wawa claimed she suffered from anxiety and insomnia, and Starbucks was not sincere in its apology.
But Starbucks said it had sent representatives to visit Wawa at her office three times with gift packages to apologize.
The Taiwan Starbucks Coffee Company is a joint venture between the Seattle-based Starbucks Coffee International and Taiwan's Uni-President Group.
The first Starbucks outlet in the country opened in Taipei in 1989, and there are now 221 across Taiwan.
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